Payments

Save a card once.
Never chase it again.

Every family keeps a payment method securely on file — tuition and fees charge automatically on schedule, expired cards update themselves, and when a payment fails, smart retries and dignified follow-up handle it before your office ever picks up the phone.

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✦ Quick answer

What is stored-card autopay for schools?

Stored-card autopay lets every family keep a payment method securely on file — tokenized in a PCI-compliant vault — so tuition and fees charge automatically on schedule. Expiring cards update themselves through the card networks, failed payments retry intelligently with dignified follow-up, and parents manage their own methods in the family portal.

Capabilities

The engine under every payment

Card-on-file vault

Tokenized, PCI-compliant storage — families save a method once at enrollment and it powers everything: tuition, meals, programs, the dinner.

Tuition autopay

Charges run on each family's schedule automatically — 10-pay, 12-pay, or custom — with receipts sent the moment they clear.

Automatic card updater

Expiring and reissued cards refresh through the card networks — the #1 cause of failed tuition payments, eliminated quietly.

Smart retries

Failed charges retry on a schedule tuned to when cards actually recover — most failures resolve before anyone is messaged.

Dignified follow-up

When retries aren't enough, polite WhatsApp and email with a self-service link — escalating gently, never embarrassing a family.

Self-service portal

Parents update cards, switch to ACH, and see upcoming charges themselves — billing calls to the office all but disappear.

Questions

Frequently asked questions

Is it safe for families to store a card with the school?

Yes. Card details never touch the school's systems — they're tokenized in a PCI-compliant vault, so staff see only the last four digits. The school gets reliable autopay without ever holding card numbers, which is safer than the sticky note in the office drawer it replaces.

What happens when a family's card expires?

Usually nothing — the automatic card updater refreshes most expiring and reissued cards through the card networks without the family lifting a finger. When an update isn't possible, the family gets a friendly message with a one-tap link to update their method before the next charge date.

What happens when an autopay charge fails?

The system retries intelligently on a schedule tuned to when failed cards actually recover, and if it still fails, a dignified follow-up sequence begins — a polite WhatsApp and email with a self-service payment link, escalating gently. The office is only involved when automation has been exhausted.

Can parents manage their own payment methods?

Yes. In the family portal, parents can update cards, switch to bank ACH, and see every upcoming charge — self-service that eliminates most billing calls and keeps autopay running through card changes, bank switches, and life.

Save a card once.Never chase it again.