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Feature · Family communications
Every parent message, one inbox.
SMS, email, and voicedrops from a single dashboard. Segment by grade, class, family status, or campaign. Two-way conversations your whole office can see — no more “who told the Kleins about early dismissal?”
The problem
Sound familiar?
Messages parents never seeEmail open rates hover around 30%. Your snow day announcement can't afford that. SMS gets seen in minutes — but most schools have no SMS system.
Five tools, zero coordinationRemind for texts, Constant Contact for newsletters, personal cell phones for urgent calls. Nobody knows what was sent to whom.
No segmentationBlasting every announcement to every family trains parents to ignore you. The 9th grade trip notice shouldn't go to kindergarten parents.
What 613OS does
Built to make this disappear
Unified inboxEvery SMS reply, email response, and form submission in one shared team inbox. Anyone in the office can see the full conversation history with any family.
Grade & class segmentationSend to exactly who needs it: 9th grade parents, all fathers, families with outstanding balances, carpool list for Tuesday.
SMS that gets read98% of text messages are read within minutes. Urgent dismissals, snow closures, and reminders reach parents where they actually look.
Voicedrops for the phone-first crowdDrop a recorded message straight to voicemail — perfect for communities where a rabbi's voice carries more weight than a text.
Scheduled & recurring sendsFriday candle-lighting reminders, Monday week-ahead emails, monthly balance summaries — set once, runs forever.
Two-way conversationsParents reply directly to texts and your team responds from the dashboard. No personal cell numbers exposed.
One inbox
“We sent it” becomes “they got it.”
| Message | Segment | Delivered | Read |
|---|---|---|---|
| Early dismissal Friday | Whole school · 284 families | 284 | 97% |
| 9th grade trip reminder | 9th grade · 38 families | 38 | 100% |
| Balance summary | Families with a balance · 41 | 41 | 88% |
| Candle-lighting reminder | Whole school · recurring Fri | 284 | 94% |
| Rabbi's voicedrop | All fathers · 240 | 237 | 3 undelivered → fix |
Sample data. Delivery and read status per message and per family; undeliverable contacts surface for correction.
WhatsApp, SMS and email from one placeAn official school WhatsApp line sends to every household in one go — 97–98% read inside 20 minutes.
Every reply on the family recordAny authorized staff member sees the full conversation history — coverage without the personal-phone chaos.
Quiet on Shabbos and Yom TovQuiet hours and the Jewish calendar are built in: scheduled messages hold automatically and resume after. Nothing goes out Friday night.
Messaging costs, plainly: Email is included; texting and WhatsApp are priced per message after carrier approval — we confirm your allowance at onboarding.
98%of SMS messages are read within minutes of delivery
~30%typical email open rate — the number your snow-day announcement can't afford
1 inboxevery SMS reply, email response and form submission — shared by the whole office
Works together with
Related features
School marketingOpen houses, enrollment campaigns and the newsletter — email, SMS, landing pages and social from the same place.Learn more →Fundraising campaignsAppeals and campaign updates to the right segment, with every gift acknowledged the same minute.Learn more →Document automationForms sent to exactly the right families — signed on a phone, chased automatically, filed to the record.Learn more →
Frequently asked questions
What is school family communication software?
Family communication software sends school messages where parents actually read them — WhatsApp, SMS, and email — from one place, with delivery tracking and segmentation by class, grade, or program. 613OS unifies announcements, reminders, and two-way conversations on the family record.
Can we message just one class or bus route?
Yes. Segments by class, grade, program, bus route, or any list you define mean the third-grade trip reminder reaches third-grade families only — precision that ends both over-blasting and phone chains.
Do we know if parents actually received the message?
Yes. Delivery and read status track per message and per family, and undeliverable contacts surface for correction — so “we sent it” becomes “they got it.”
Can parents reply, and who sees it?
Replies land in a shared team inbox tied to the family record, so any authorized staff member sees the full conversation history — coverage without the personal-phone chaos.
Does it respect Shabbos and Yom Tov?
Yes. Quiet hours and the Jewish calendar are built in: scheduled messages hold automatically and resume after, so nothing goes out Friday night — a detail generic platforms simply don't have.
What do texting and WhatsApp cost?
Email is included; texting and WhatsApp are priced per message after carrier approval — we confirm your allowance at onboarding.
See family communications in action
Book a 30-minute demo and we'll show you exactly how this would run at your school.
613os.com/demo · 305-954-7362 · yoni@613os.com