What questions can the AI assistant answer?
The routine ones that fill the office phone: calendar dates, dismissal times, form locations, tuition questions, directions, and program details — answered instantly from your school's own information, day and night.
What happens when the AI can't answer?
It hands off gracefully: the conversation routes to the team inbox with full context, and the parent is told a person will follow up — the assistant absorbs the routine and escalates the rest.
Does it work on WhatsApp?
Yes. The assistant answers on your website chat and your official WhatsApp line — the same channels parents already use — with conversation history preserved on the family record.
Is the AI trained on our school specifically?
Yes. It answers from your calendar, policies, forms, and information you approve — not generic internet answers — and you can review conversations to refine what it says.