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Feature · AI phone receptionist
Your phone, answered. Always.
An AI receptionist that picks up when your office can't — answering common questions, booking tours, taking messages that become tasks, and routing anything urgent straight to a human.
Sound familiar?
The problems we built for
The phone rings most when you're busiestDismissal, drop-off, and registration season — peak call volume lands exactly when nobody can answer, and every missed call is a message never left.
Prospective parents call onceA family shopping schools calls three of them. The one that answers professionally at 7pm gets the tour booking.
The same 10 questions, all dayWhat time is dismissal Friday? When is the dinner? Is there school on Rosh Chodesh? — human hours spent on answers a system knows.
What you get
Built to make this disappear
Answers 24/6Every call answered professionally in your school's name — evenings, Sundays, and the middle of carpool included. Off for Shabbos and Yom Tov, like you.
Knows your schoolTrained on your calendar, hours, programs, and policies — it answers the common questions accurately and knows what it shouldn't answer.
Books tours on the spotProspective parents get tour slots booked directly into your admissions calendar — the 7pm caller becomes a Tuesday 10am visit.
Messages become tasksEvery message taken is transcribed, logged to the family's record, and routed as a task to the right staff member — nothing on pink paper slips.
Urgent goes to humansEmergencies and sensitive calls detected and transferred to real staff immediately — the AI knows its lane.
Every call loggedRecordings, transcripts, and outcomes on the contact record — the office phone finally has a memory.
Built for our communities' names. Generic voice systems trip over Hebrew and Yiddish names; we test every deployment with real ones — and a human fallback is always one press away.
0calls that ring out unanswered — ever
24/6answered in your school's name — off for Shabbos and Yom Tov
11pmthe phone, web chat and WhatsApp still answered
Explore more
Related features
AI assistantType one sentence and the AI finds the families, personalizes each message, and sends the forms.Learn more →Missed-call text-backAny call that can't be answered gets an instant text with the link they probably needed.Learn more →Tour bookingTours, conferences and meetings booked by parents from live calendars — no phone tag.Learn more →
Frequently asked questions
What is an AI receptionist for schools?
An AI receptionist answers the school phone when staff can't: it handles routine questions, takes messages, books appointments, and texts callers helpful links, so no parent call rings into voicemail. 613OS answers in a natural voice trained on your school's information.
What happens when a parent calls and the office is busy?
The AI receptionist answers, handles routine questions — hours, dates, directions — takes structured messages for anything else, and can text the caller relevant links while they're on the phone. No voicemail black hole.
Can it schedule appointments by phone?
Yes. Callers can book tours, meetings, and available appointment types conversationally, with the booking landing on the calendar and confirmations sent automatically — the phone becomes another self-service channel.
Do messages reach the right person?
Yes. Messages route to the team inbox tagged to the family record, with the conversation transcribed — staff return calls with full context instead of deciphering pink slips.
Does it replace our office staff?
No — it covers the moments they can't: the 8am rush, lunch, dismissal, and after hours. The office keeps the conversations that need judgment; the AI absorbs the volume that doesn't. And because our communities' names trip up generic voice systems, we test every deployment with real Hebrew and Yiddish names — with a human fallback always one press away.
Hear it answer your school's phone
Book a 30-minute demo and we'll call the AI receptionist together — set up with your calendar, your hours and your names.
613os.com/demo · 305-954-7362 · yoni@613os.com